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• MOUNT AMOS, TASMANIA

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Buyer appointment schedule help guide

This guide will help you manage your appointment schedule for Australia Marketplace UK & Europe 2026 (AMUKE26).

Accessing your schedule

Your appointment schedule can be accessed by the unique link in your appointment schedule email sent to you on Tuesday, 27 October 2026. If you need the link resent to you, please contact us.

Adjusting your time zones

Once you access your schedule via the Appointment schedule tab, you will see the time zone drop down in the upper right corner. The time zone will default to your browser time zone. To view the appointments in the correct time zone, amend the time zone drop-down to 'Event Time - (UTC+00:00) Dublin, Edinburgh, Lisbon, London'.

Understanding the icons

Below are a list of icons you may view on the right-hand side of the schedule. These icons allow you to manage your appointments by requesting or cancelling a meeting and/or accepting or declining a meeting.

What is online messaging?

Online messaging allows you to make modifications to your appointment schedule by sending requests for further appointments with sellers and solutions hubs. New appointment requests and cancellations will be advised via email, for you to action in the appointment schedule app. Remember to promptly action appointment requests to maximise your schedule. Use the online messaging tool to request appointments and fill in any available gaps.

The appointment scheduling system will remain open until Friday, 13 November 2026.

Requesting appointments

Within your appointment schedule you can fill any free appointment slots where the system did not generate pre-scheduled appointments for you. Please note, if an organisation’s schedule is full, you will not be able to request an appointment with them.

Follow these steps to request additional meetings:

Find a session where you are free and select the ‘REQUEST MEETING’ icon to the left of the schedule.
A filter window will open. You can use this to find specific organisations, or leave it blank and click ‘Search’ to see all available participants for that specific time.
If you wish to view more information about an organisation, select the ‘i’ icon and a pop-up will open displaying the organisation short biography and key details. Click 'x' to close.
To make the appointment with your selected organisation, select ‘REQUEST MEETING’ to the right of the organisation. A pop-up will appear allowing you to include a brief message. Click ‘Send Request’ to submit. An email will be sent to the delegate requesting a response.
Once submitted, the request will appear as "Pending" in your schedule. Both you and the requested delegate will receive an automated email notification. The delegate must then log in to accept or decline the request.

Note: Until your request has been accepted or declined, the time slot in your schedule will appear as unavailable to everyone else.

Cancelling pending appointment requests

If you no longer want to meet with someone after making a request (e.g., they haven’t responded to your request), you can cancel the pending request by selecting 'Cancel Request' in your Appointment Schedule tab. You will then be able to request another available organisation for that time slot.

Accepting or declining appointment requests

There are two ways to accept or decline appointment requests:

Method 1: Via the online messaging tool

If you have received an appointment request, a request will appear in the schedule with the option to 'Accept Meeting' or 'Decline Meeting'. You can respond to the appointment request by selecting one of these buttons. A pop up will then appear for you to add a message and submit your response. If the appointment is accepted, both schedules are then updated with confirmed details.

Note: If you would prefer a different time slot you can select an alternate time, if available.

Method 2: Via the emailed appointment request

You can also accept or decline an appointment request via the email alerting you of the request. Select 'Respond' to be taken to a web page to confirm or decline the request. Once confirmed, the appointment will appear in both schedules.

Cancelling confirmed appointments

Within your appointment schedule you may cancel a maximum of two ( 2 ) appointments per event day. You can then request other companies as outlined above to try and fill the cancelled appointments.

1. Find the appointment that you would like to cancel and select ‘Cancel Meeting’ on the left side of the schedule.

2. A pop up will then appear, requesting you to add a message with the reason for cancellation, then select 'Cancel Meeting'.

Be aware if you cancel an appointment, it is not guaranteed that you will be able to fill the time slot.

Organisation availability

To determine when an organisation is available, you can search for them using the 'Request Appointment' tab.

1. Add the organisation name in the 'Search' field

2. Ensure the Time Slot field is showing 'ALL'

3. Select 'Search'

4. Results will appear below the search field as follows and the status will show how many appointment times they have available.

5. Select Request Meeting and a pop up will appear with the available appointment times based on both appointment schedules. Note: only mutually available times will appear in the drop-down list. Select a suitable time and send your request, the slot will then be held until a response is received from the requested delegate.

Printing appointment schedules reports

Select one of the print buttons on the top or bottom right of your appointment schedule in the Appointment schedule tab. If you select the Comprehensive print option, please be patient as the information is downloaded as this will be approximately 80 pages.

Should you have any questions or need assistance, please contact us.